Collab Nubitalk

Take control of your inbound, outbound and customer services with a smart contact centre solution that puts all the power in your hands.

If you are a small, medium or large enterprise business that deals with a high volume of inbound calls as part of your day to day process, then a contact centre is going to be a very important part of it. It’s crucial to get it right. Spend too much on features and fittings that you don’t need, and you could be investing in the wrong areas. Spend too little, and you won’t have access to crucial tools that could drastically increase your output and customer experience.

Collab Nubitalk offers an excellent balance of flexibility, cost-effectiveness and performance. Collab Nubitalk gives all of your supervisors/administrators flexibility to manage the entire contact centre solution, including all communications and integrations. That means a business empowered to change and adapt as quickly as it likes, with no ties to an expensive faraway set of physical servers. Packaged into fully customisable bundles, users can define the feature set that will match up with their requirements.  As your business changes, so does Nubitalk – you can change plans at any point in time.

Collab Nubitalk is fully customisable based on your needs, and with Capstone you’ll receive all the support you need to ensure that, together, we make the right choices for you.

Key features:

  • Fully-Featured: Fully-Featured Omnichannel platform that combines Voice, Video, Chat, E-mail and Social Media
  • Easy to use: Fully browser-based, no coding skills or software installation required
  • Flexible: Since it is a cloud-based solution, you can scale it up or down quickly and effortlessly
  • Secure: Powered by Microsoft Azure, the most comprehensive set of certifications of any cloud service provider.
  • Pay-as-you-go: No setup costs, pay only for what you use
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Capstone demonstrated excellent understanding of our business and our sector. They are well established in large contact centres. Sound advisors, trusted specialist, a real partner – not people who keep trying to flog you stuff. My team have lots of good things to say about their day-to-day work with the Capstone team.
John Ryan,
Head of IT & Change, Post Insurance

The benefits of working with Capstone

Less waste, less bureaucracy, more direct, for greater value.
Direct access to senior team, insights from expert partners.
Faster design and implementation from a specialist, agile team.
More direct, attentive, expert, flexible support.
To plan, guide and support, making life simple for our clients.
Capability and agility to implement quick win, niche solutions.
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Whatever your need today, big or small, we’re ready to listen and see how we can make a difference. Call, email or request a callback.