Unified Communications

Whether you’re working from a home office, running a SME, or responsible for a large enterprise, chances are you’re experiencing frustration if your communication systems aren’t working in harmony. Capstone specialise in identifying requirements at a strategic level, and leveraging the best technology available in order to build solutions that just work as they’re supposed to.

The one thing you want from your desk phone is reliability. Its sole function is to allow you to make and receive calls during the working day. If you’re relying on that as a crucial aspect of business, then it should be optimized and working as efficiently as possible.

Similarly, you could be required to leave the office frequently and want to retain access to the same phone number regardless of the fact that you’ll be accessible via your mobile device instead of a desk phone. You need a system that allows for that.

At the other end of the spectrum, video meetings, content sharing, chatting on the move and staying content on all mediums might be a significant challenge for you.

In all of these scenarios, unified communications is what makes the difference. Unified Communications (UC) refers to the integration of multiple communication devices and media types that you use every day.  It allows you to connect with your colleagues and customers in real-time using any device, anywhere, any time.  Unified communications brings together real-time communication tools like instant messaging and presence, video, voice, data sharing, web conferencing and calendar sharing with non-real time tools like voicemail, email, SMS and fax.

At Capstone we focus on designing bespoke solutions using the most advanced unified communications tools for voice, video and collaboration – whatever your need, we will make it work.

“Capstone were patient in listening to our problems, and putting in the work to find a solution that they knew would suit us. The strategy, planning and implementation were all completely flawless”

Adam, Client, Healthcare Sector

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For a free consultation with one of our specialist engineers, get in touch now. 
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Our Partner Solutions Include:

Avaya IP Office

IP Office is Avaya's primary product line for small to medium-sized businesses. It is a hybrid PBX that is legacy digital technology at the core, but adds on VoIP and SIP support
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Avaya Aura CM 

Avaya Aura® Communication Manager software is the open, highly-reliable and extensible IP Telephony foundation on which Avaya delivers Unified Communications solutions to enterprises large and small.
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Xelion Cloud Telephony

Xelion cloud telephony offers reliability with extensive functionality for customer service environments at a fixed cost per user.
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Delivering high availability for critical patient care

10 hospitals and multiple departments now operating as one.
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For a real impact

It’s our mission to help you harness the power of intelligent, agile, cost effective communications technologies to strengthen your organisation.

…mobility whilst staying connected
…team collaboration
…customer responsiveness
…employee empowerment
…business continuity


…operational costs
…barriers to working flexibly & remotely
…time to answer
…time spent travelling
…decrease office space requirements

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Let’s talk

Whatever your need today, big or small, we’re ready to listen and see how we can make a difference. Call, email or request a callback.